• We will establish realistic expectations of the benefits and results of our services.
• We will treat all client information that is not public knowledge as confidential, will prevent it from access by unauthorized people, and will not take advantage of proprietary or privileged information, either for use by them, our firm or another client, without the client’s permission.
• We will avoid conflicts of interest, or the appearance of such, and will disclose to a client any circumstances or interests that might influence our judgement and objectivity.

Engagements

• Agatrade and Consultancy will only accept assignments, which it has the expertise and capability to perform, and will only assign staff or use professional personnel with the requisite expertise.
• We will ensure that before accepting any engagement, a mutual understanding of the objectives, scope, work plan, and fee arrangements has been established.
• We will offer to withdraw from a consulting engagement when our objectivity or integrity may be impaired.

Fees

• We will agree in advance with a client on the basis for fees and expenses, and will charge fees and expenses that are reasonable, legitimate and commensurate with the services delivered and the responsibility accepted.
• We will disclose to our clients in advance any fees or commissions that we receive for equipment, supplies or services we could recommend to our clients.

Professionalism

• We will respect the individual and corporate rights of clients and consulting colleagues, and will not use proprietary information or methodologies without permission.
• We will represent the profession with integrity and professionalism in our relations with our clients, colleagues and the general public.